Microsoft to replace Surface Pro 4 units with flickering screens

IANS  |  San Francisco 

After receiving complaints regarding a screen defect in some devices, has offered to replace the free of charge.

The qualified for replacement should be up to three years from the time of original purchase, Support said in a blog post late Friday.

"We will ship you a as soon as you return your existing device. Typically, it will take 5-8 business days for you to receive an exchange device from the date that you ship your current device back to us," the post added.

Users that have already paid for a screen-replacement will get a refund.

In February, had said that it was monitoring the situation.

The has clarified that the replaced will be refurbished.

--IANS

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First Published: Sat, May 12 2018. 13:18 IST