Convergys Corp. is in talks with several parties interested in the call-center operator, according to people familiar with the matter, as the company looks for a buyer that could help it bulk up at a time of rapid change in the industry.
The Cincinnati-based company, which has a market value just over $2 billion, kicked off a sales process after its chief executive, Andrea Ayers, decided to step down and is deep into discussions with a number of parties, according to the people familiar with the matter. The potential buyers...