In August 2016, Sachin Bansal, the founder and longest-serving CEO of Flipkart, India’s most valuable Internet startup, faced a crowd of employees who over the past half year had grown disgruntled over management changes and were even worried about the future of the company.
Headlines in all major Indian dailies had been pounding on the fact that investors in the company were downgrading the value of their holdings and that Flipkart’s biggest rival Amazon had a sure shot at overtaking it. What Bansal did that day, not too many CEOs, not even those from largest of ...
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