H&M Pivots to Big Data to Spot Next Big Fast-Fashion Trends

Instead of cookie-cutter stores, the H&M chain is using granular data to customize the offerings in each one of its 4,200 locations

STOCKHOLM—The world’s largest clothing brand is turning to artificial intelligence to win back shoppers, as it works to reverse one of the worst sales slumps in its history.

Hennes & Mauritz AB’s H&M retail chain is ramping up its use of data to customize what it sells in individual stores, breaking with its longstanding practice of stocking stores around the globe with similar merchandise.

The...