New Delhi : Indian Banks’ Association (IBA) has drawn a plan for measuring implementation of ‘reforms agenda’ by public sector banks on six specified parameters, which include customer responsiveness, credit off-take and digitalisation.
This assumes significance as the capital infusion in the state-owned banks is directly linked to their performance on reforms front.
The government in October last year had unveiled a huge Rs 2.11 lakh crore two-year road map for strengthening NPA-hit government owned banks, which includes re-capitalisation bonds, budgetary support, and equity dilution.
The IBA has decided to hire a consultant for “Measuring implementation of PSB Reforms Agenda – ‘Enhanced Access and Service Excellence’ (EASE)”.
The bankers’ association also invited bids from consultants having a minimum turnover of Rs 100 crore in the past two years in India.
“The massive recapitalisation of PSBs was approved by the government and it is important to ensure holistic and wide ranging reforms take place alongside to utilise this capital effectively,” it said.