Some Windows 10 devices may freeze when running certain programs.
Matt Elliott/CNETMicrosoft just released its Windows 10 April 2018 Update, and some people who installed it are reporting freezing or hanging after launching Google Chrome. The good news: Microsoft is working on a fix and plans to release it in a May 8 update.
Although some people report the issue after launching Chrome, ZDNet reports that Firefox, Office or Visual Studio Code may also cause freezing.
Microsoft acknowledged the problem in a post on its forum and gives a few potential fixes:
- If you have a computer with a physical keyboard, press the Windows logo key + Ctrl + Shift + B.
- On a tablet, simultaneously press the volume-up and volume-down buttons three times quickly.
- On a laptop, close the laptop's lid.
Curious what this Windows 10 April Update is all about? You can read our ranking of the 7 best new features of the Windows 10 April 2018 Update, or our favorite 5 hidden features.
When asked about the bug, Google told CNET that it is aware of the issue and is investigating. Microsoft did not immediately respond to a request for comment.
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