Banking royal commission told CBA charged dead people, Westpac gave dud advice
Updated
The banking royal commission has heard more cases of banks giving the wrong advice and charging for advice that was never given — including hitting dead people with extra fees.
Most compelling was the story of a couple who lost their home because of poor advice from Westpac — while the bank netted tens of thousands of dollars in fees and commissions for itself and its financial planner.
Here's how today's hearing unfolded.
Topics: banking, royal-commissions, regulation, consumer-protection, consumer-finance, superannuation, australia
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