Why tax refunds have lost their sparkle

Everett Collection
The magic is gone.

This article is reprinted by permission from NerdWallet.

The typical advice about what people should do with their tax refunds — save for retirement! pay off debt! — ignores how little wiggle room many families have with their finances.

Tax refunds averaged $2,895 last year, and were the largest single cash infusion received all year by 40% of the checking account holders recently studied by the JPMorgan Chase Institute. Research shows:

Far from being a windfall, tax refunds have become a lifeline for millions of Americans grappling with unpredictable incomes and expenses, says John Thompson, chief program officer for the Center for Financial Services Innovation.

The center funded research into low- and middle-income family finances that found many households earned enough during the year to cover their costs, but erratic incomes and variable bills left them scrambling at times.

“Many people start juggling their bill payments in November,” Thompson says, as heating bills rise and the holidays approach. “It isn’t until tax refund time that they get whole.”

Greig says researchers suspected that financial instability was causing people to put off health care, but the size of the post-refund spikes was startling — and worrisome.

“Health care problems don’t age well,” Greig says. “If you defer treatment, the total ticket is only going to go up.”

Medical spending didn’t rise nearly as much among those with the highest checking account balances or those who had access to credit, the institute found. People with the lowest checking account balances increased their post-refund health care spending by 20 times more than those with the highest balances. Spending on health care rose 104% for those who didn’t have a credit card compared with 48% for those who did.

Given those realities, it’s not surprising that people with fragile finances don’t want to be lectured about how they should be spending less and saving more, says Michael Thomas Jr., an accredited financial counselor who advises low- to middle-income clients at the University of Georgia’s Aspire Clinic.

Incentives to save

But tax refund time still represents a precious opportunity for people to make changes that could allow them to be in a better financial position next year, Thomas says. Putting $400 into savings, for example, leaves 86% of the typical refund available for other uses while providing enough of a cushion to handle small emergencies and avoid payday loans or other high-cost borrowing.

Simply deciding to save before a tax refund arrives seems to help. The nonprofit Common Cents Lab found in an experiment with the savings app Digit that asking people in advance how much of their refunds they wanted to put aside increased savings rates by 51%. Two other nonprofits, EARN and Commonwealth, used that research to create Savers Win, a program that offers chances for weekly $100 cash prizes for those who pledge to save at least $50 of their refunds. Although anyone can enter, Savers Win is designed to encourage lower-income people to start a savings habit, says Leigh Phillips, EARN’s chief executive officer.

Incentives and empathy are far more likely to change people’s behavior than condescending advice that fails to acknowledge their difficult situations, Thomas says.

“We can’t just give canned responses and blame them for not changing,” he says.

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Liz Weston is a writer at NerdWallet. Email: lweston@nerdwallet.com. Twitter: @lizweston.