Facebook Chief Executive Mark Zuckerberg testified Tuesday on Capitol Hill before the Senate Committee on the Judiciary and Committee on Commerce, Science, and Transportation, and — shocker! — the internet found plenty to get upset about in the proceedings.
What might be surprising, though, is that Zuckerberg didn’t take much of the heat.
Yes, there were those jabs on the booster seat in his chair...
Report from Capitol Hill: Mark Zuckerberg’s chair has extra padding. (Photographs by Evy Mages.) pic.twitter.com/bU5MJeMOj1
— Washingtonian (@washingtonian) April 10, 2018
But most of the shade being thrown about on social-media rival Twitter TWTR, +5.43% was directed at the senators asking the questions. Questions that some found to be lacking in understanding, to put it mildly.
This seems to capture the sentiment on Twitter today.
— Esther Schindler (@estherschindler) April 10, 2018
Not what Zuckerberg is saying, but how little the senators know about their topic.
I'm not sure what conclusion to draw, but it's interesting. https://t.co/ZRy96iHX4b
senator: my aides have given me this complex multi-part question to read to you in a halting and uncertain voice
— Alexandra Petri (@petridishes) April 10, 2018
zuckerberg: oh no don't worry about that, our new motto is 'we fixed it'
senator: that sounds wrong but i don't know what to ask
Facebook stock up 4.5% on news that America is run by people who still own VCRs pic.twitter.com/whQd2hGKMN
— Tom Gara (@tomgara) April 10, 2018
Tomorrow’s headline: For the Zuck, Congress’s Ignorance is His Bliss.
— Andrew Dolph (@andrewdolph) April 10, 2018
According to an analysis by The Wall Street Journal, the senators interviewing Zuckerberg are by no means neophytes to engaging on the platform — plenty of them have Facebook pages that are highly active.
Sen. Orrin Hatch pursued a line of questioning on whether Facebook FB, +4.50% will always be free — which, in fairness to the senator, got Zuckerberg on the record as saying there will always be “a version” of Facebook that’s free — leaving open the possibility of a paid version. But some chose to focus in on Hatch’s follow-up:
Sen. Hatch: "If [a version of Facebook will always be free], how do you sustain a business model in which users don't pay for your service?"
— CBS News (@CBSNews) April 10, 2018
Mark Zuckerberg: "Senator, we run ads." https://t.co/CbFO899XlU pic.twitter.com/bGKWks7zIk
Orrin Hatch just asked Zuckerberg how Facebook makes money if it doesn’t charge users. MZ looked very briefly confused, small smile then , “Senator, we run ads”.
— Chris Jansing (@ChrisJansing) April 10, 2018
OK, we were one of them...
Zuckerberg responding to a question about how Facebook makes money: "Senator, we run ads" https://t.co/FB5COfaAvO pic.twitter.com/RvlN46xzVm
— MarketWatch (@MarketWatch) April 10, 2018
Sen. Brian Schatz asked some questions about messaging app WhatsApp, which Facebook acquired in 2014, which some felt revealed a lack of understanding into Facebook’s products:
Here's yet another example of how Senators don’t necessarily know how Facebook and its products work. #MarkZuckerberg https://t.co/kIq8lZiDkz pic.twitter.com/hvGRL5CYxL
— Recode (@Recode) April 10, 2018
Sen. Deb Fischer, from Nebraska, started off her questioning with the question: “How many data categories do you store, does Facebook store, on the categories that you collect?” She later followed that up with: “How much [do you store]? All of it? Everything we click on? Is that in storage somewhere?”
Zuckerberg looked pained to understand the question, but eventually recited a fairly basic explanation of, well, how Facebook works, saying: “We store data about what people share on the service, and information that’s required to do ranking better, to show you what you care about in news feed.”
Fischer: How much of it do you store? Everything that we click on? Is that stored somewhere?
— Natalie Dillon (@ntdillon) April 10, 2018
Zuck: Yes, we do store data.
// So appalling. Such a clear knowledge gap between the regulators and the regulated. I wish the congressional interns were the ones asking questions.
I like this senator because she doesn’t make any sense and she’s sitting behind a big sign that says MR. SASSE and she is pure sass https://t.co/hB1QWPCS5t pic.twitter.com/eCXa6k3dqt
— Casey Newton (@CaseyNewton) April 10, 2018
This is complicated stuff. But this would be more edifying if the questioners had more understanding of how data platforms work.
— Josh Marshall (@joshtpm) April 10, 2018
The basic level of questioning led to this comment:
This Congressional hearing is making a strong case that we need more Senators under the age of 75.
— Andrew Golis (@agolis) April 10, 2018
Of course, let’s keep this in perspective...
Tech reporters astonished at senator questions about Facebook -- you should hear their questions on bank regulation
— Steve Goldstein (@MKTWgoldstein) April 10, 2018