TripAdvisor
Cape Town - TripAdvisor has released their top airlines as voted by travellers, and South Africa's FlySafair topped the list as one of the best airlines in African and Indian Ocean, as well as one of two winners in the Best Economy Class category for the same region.
FlySafair is the only local airline to have it made on the coveted list, and shares the top spot for the region with Air Austral, a French airline, and RwandAir from Rwanda. It shares the Economy Class category also with Air Austral, while Ethiopian Airlines wins the Best Business Class category for the African and Indian Ocean region.
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TripAdvisor's Travellers' Choice Awards are based on the reviews and ratings that people have left on the website in the last 12 months.
Kirby Gordon, FlySafair's Head of Sales and Distribution, relayed how proud the airline is of this win and how consumers have described the airline in their personal reviews.
"When we started FlySafair it was obvious to us that focusing on strong basics like affordability, punctuality and friendly service would help us win consumer favour in a very competitive market. To have travellers acknowledge FlySafair for these things, gives us confidence that we are on the right track."
The airline also rated very highly under Value for Money and Cleanliness. You can read more about FlySafair's reviews here.
ALSO SEE: FlySafair ups capacity across key domestic routes
Worldwide, Singapore Airlines came out on top overall, also winning the category for Best First Class and Best Economy Class in the world, with Air New Zealand and Emirates coming in behind. The rest of the top 10 are Japan Airlines, EVA Air, Southwest Airlines, Jet2.com, Qatar Airways, Azul and Korean Air.
Best Business Class was won by Qatar Airways and Air New Zealand won the Best Premium Economy category.
“We’re thrilled to recognise the global TripAdvisor community’s favourite airlines and shine a spotlight on the carriers around the world that provide the very best flying experiences, including FlySafair,” says Bryan Saltzburg, Senior Vice President and General Manager for TripAdvisor Flights.
“As the airline industry introduces new fare products and a widening array of in-flight offerings, consumers continue to seek out the carriers that deliver value and a quality experience."
SEE: Flysafair SA's first low-cost airline to allow card payments on flights
