Delays at Calgary airport for Easter long weekend travellers

Reporter Global News

WATCH: There were major delays at Calgary International Airport Friday morning on a very busy day for long weekend travel. As Jill Croteau reports, it had nothing to do with the bad weather.

Travellers headed out for the Easter long weekend experienced delays at the YYC Calgary International Airport Friday morning.

An airport spokesman said YYC has been experiencing a network issue, which resulted in some delays.

“Teams have isolated the root cause and are working hard to resolve the problem,” said a statement from the Calgary Airport Authority.

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“It’s a very busy travel day and we would never undertake an upgrade to the system unless it was absolutely critical,” said Jody Moseley, senior communications director of the Calgary Airport Authority.

“Network-wide we could have had major impacts,” she added. “Unfortunately there were some things that didn’t come online the way they should.”

Some travellers expressed frustration with the timing of the technical problems.

“They should never do it on a Friday especially a holiday I mean — it’s crazy,” said Norm Macleod. “None of the machines are working. I’m very unhappy.”

The Calgary Airport Authority encourages passengers who are travelling on Friday to check with their airline for up-to-date flight information and to follow @FlyYYC for regular updates.

You can click here for the airport’s flight schedule.

The Calgary International Airport is experiencing network issues this morning. We can assure you that they have support engaged and are working on restoring it back to normal as soon as possible.
— WestJet (@WestJet) March 30, 2018

We are having some network issues, teams have isolated the root cause and are working on resolving it as quickly as possible. We’re sorry for the inconvenience this morning!
— YYC (@FlyYYC) March 30, 2018

With files from Jill Croteau