NEW DELHI: Travel plans of several class 10 and 12 students and their family members are in a lurch following the question paper leak and re-exam ordered by
CBSE. Since they will need to cancel their original schedule and either get date change done or seek a refund, travel industry majors are trying to see how they can minimise the students’ losses.
“While we have started to receive requests from our customers across various parts of the country regarding re-scheduling of their holiday plans due to the CBSE exam re-test, a clear picture and impact will emerge only once the new dates have been announced by the authorities. We are reaching out to our partner suppliers to gauge potential of a waiver of cancellation/ rescheduling charges,” said Rajeev Kale, president (holidays) of
Thomas Cook.
According to an IndiGo spokesperson, the airline will take a ‘lenient’ view for requests coming for cancellation or date change for tickets from affected students. All airlines have a steep charge for changing or cancelling tickets.
SOTC’s head of sales Daniel D’souza said: “As of now, at
SOTC Travel, we haven’t observed a change in bookings and in travel plans as it is too early to analyze customers for cancellations/date change specifically due to CBSE exam rescheduling. While we have not received any requests from customers to re-schedule their travel plans, however we will assist the customer to accommodate any reduction any charges on their holiday plans, if applicable.”
