Healthgrades, the leading online resource for comprehensive information about physicians and hospitals, and Medical Group Management Association (MGMA), the premier association for professionals who lead medical practices, today released the results of an unprecedented analysis of almost 7 million patient reviews. The analysis is the largest of-its-kind, and reveals what patients say about their doctor after an appointment. The analysis found that:
“It’s clear from the data what most people already intuitively know: the patient experience extends deeper and further than the walls of a surgical suite or exam room. Our data corroborates the crucial nature of our members role in the support of the physician-patient relationship through people, process and technology,” said Dr. Halee Fischer-Wright, MD, MMM, President and CEO of MGMA.
“The results of this analysis reflect that patients don’t just want to see a doctor; they want to be seen,” said Brad Bowman, MD, Chief Medical Officer, Healthgrades. “Knowing how these factors influence the patient experience gives providers the opportunity to better serve these personal aspects of care, resulting in a healthier overall population.”
Healthgrades.com has nearly 7 million published reviews and ratings of doctors by patients. Consumers can use Healthgrades to search profiles of more than 1.1 million physicians, including doctors in all specialties and sub-specialties nationwide. In addition to this new analysis, Healthgrades recently released its inaugural National Health Index, a list of 25 U.S. cities where patients, providers and hospitals are getting healthcare right.
Read the complete analysis.
About Healthgrades
Healthgrades is dedicated to empowering stronger and more meaningful connections between patients and their healthcare providers. At www.healthgrades.com, we help millions of consumers a month to find and schedule appointments with their provider of choice. With our scheduling solutions and advanced analytics applications, we help more than 500 hospitals across the country to cultivate new patient relationships, improve patient access, and build customer loyalty. At Healthgrades, better health gets a head start.
About MGMA
Medical Group Management Association (MGMA) is the premier association for professionals who lead medical practice. Since 1926, through data, people, insights, and advocacy, MGMA empowers medical group practices to innovate and create meaningful change in healthcare. With a membership of more than 40,000 medical practice administrators, executives, and leaders, MGMA represents more than 12,500 organizations of all sizes, types, structures and specialties that deliver almost half of the healthcare in the United States.
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Newman
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