On March 26, 2018, Malaysia's tax agency announced that businesses can newly challenge late-payment penalties in respect of goods and services tax (GST) via the tax agency's online portal.
The Royal Malaysian Customs Department has released a guide with instructions on how to complete a request for remission of a late-payment penalty via the Taxpayer Access Point online platform under Section 62(2) of the GST Act.
Section 62(2) of the Act provides: "The Director General may remit the whole or any part of the penalty payable or surcharge accrued under this Act where it is just and equitable to do so."
Section 62(3) additionally states: "Where a person who has been granted remission under subsections (1) and (2) has paid any of the tax, surcharge or penalty to which the remission relates, he shall be entitled to a refund of the amount of tax, penalty or surcharge which had been remitted."