theITSupportCenter Now Serves Over One Million Global End Users
Remote technical support firm expands its customer base.
08:35 ET
WEST CONSHOHOCKEN, Pa., March 21, 2018 /PRNewswire/ -- theITSupportCenter, LLC, today announced that its services are accessible to over one million end users around the globe. Partnering with organizations in diverse industries, including manufacturing, government and defense, hospitality, healthcare, and food and beverage services, theITSupportCenter is a global leader in remote technical support.
"Every organization these days relies on tech, and that fact is reflected in the diverse spread of companies that have chosen us to provide their end users with expert remote technical support," said Chris Schwartz, Director of Client Engagement at theITSupportCenter. "Our goal is to serve every client's IT needs as a trusted, consultative resource; we strive to provide more value than just responding to phone calls. We would like to thank each and every one of our valued partners for helping us reach this milestone, and I speak for every team member here at theITSupportCenter when I say we look forward to delivering the level of quality support our partners have come to expect from our organization to many more end users."
As part of its service offering, theITSupportCenter provides every end user at its clients with access to a team of over 850 Certified Tech Advisors boasting real-world IT skill sets and certifications in over 200 applications, software programs, and operating systems. In addition to telephonic IT support access, theITSupportCenter offers an omnichannel support infrastructure, including a mobile application for end users to submit support tickets and report outages.
About theITSupportCenter
Founded in 2005 by IT professionals with over 40 years of experience, theITSupportCenter sought to bring change to the IT Help Desk industry and improve corporate client efficiency. Our unique approach to support has resulted in theITSupportCenter becoming the leading provider of remote IT Help Desk Solutions. theITSupportCenter supports its clients' end-users through the use of an innovative infrastructure and thoughtful focus on the end-user experience. With support centers across the United States, theITSupportCenter follows the sun to provide world-class IT support 24x7x365 to empower employees where and when they need it, and peace of mind to corporate IT departments knowing their end users are covered.
CONTACT
Chris Schwartz
215-375-7280
www.theitsupportcenter.com
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SOURCE theITSupportCenter, LLC
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