The Central Industrial Security Force (CISF) on Friday launched its lost and found mobile app for passengers at 59 airports across India.
The app, named UMANG (Unified Mobile Application for New-age Governance), offers three facilities – lost and found items at airports, tracking complaints or request status and technical consultancy in security, and fire services.
The CISF had in 2015 launched a lost and found section on its website for articles left behind by commuters at airports across India.
Items returned
Property worth ₹50.05 crore (2017) and ₹5.49 crore (till March 12, 2018) was restored to passengers with the help of the website.
“Earlier, we would upload details of articles found at airports on the website and passengers had to look through that information in search for lost belongings,” said CISF Assistant Inspector General and Public Relations Officer Hemendra Singh.
Alert facility
He said the app allows passengers to upload information on the lost articles along with their travel details. The passengers will receive an alert on the app when the lost article is found.
The web version of the app does not have facility to raise complaints or requests by users. Instead, they have to wait for airports to upload the list of items found on their premises on the web application.
