If you’re attending ITB Berlin this week, and especially if you work in revenue management, be sure to say hello to our sales rep Paul – and pop into Hall 8.1, Booth 110 for some new IDeaS on voice-activated technology in the hospitality space.
Many businesses are scrambling to adopt voice interaction technology in the workplace to the level it has been taken on at home, such as with Amazon Echo and Google Home. A key challenge is the integration with existing legacy platforms and tools. However, IDeaS Revenue Solutions has now unveiled the first voice-based interface designed for a revenue management platform.
IDeaS G3 Revenue Management System (IDeaS G3 RMS) is now compatible with devices like Amazon’s Echo and Google Home, in multiple languages. IDeaS G3 RMS voice-interaction technology will allow all business stakeholders to access real-time data and performance metrics through smart speaker devices.
The interface will be accessible anywhere a user has the appropriate technology and internet access, whether at the office, from home or even while travelling. An example of how the system could be activated would be the question “Hey Alexa, what are my occupancy rate and competitor rates this weekend?”.
“Hotels rely on us to provide the most accurate and insightful data to drive optimal revenue strategy.”
– IDeaS’ founder and chief scientist, Dr. Ravi Mehrotra
In the hospitality industry, voice interaction will give hoteliers access to performance data including occupancy, room rates, competitor rates, forecasts and revenue details. Revenue management solutions are the intersection point, often storing data from a multitude of disparate systems. Voice technology now makes accessing all that data even simpler, driving efficiency and productivity within an organisation.
IDeaS’ voice interaction technology will be on display daily at ITB Berlin. All show attendees and media are invited to come to to see the integration with IDeaS G3 RMS in action. The conference is currently taking place at ITB Berlin, Berlin ExpoCenter City until 11 March.
“Our goal is simple: to continually push the innovation boundaries to enable hotels’ success, whether it be deep machine learning, artificial intelligence or voice-enabled interaction. Hotels rely on us to provide the most accurate and insightful data to drive optimal revenue strategy,” said IDeaS’ founder and chief scientist, Dr. Ravi Mehrotra. “IDeaS pioneered revenue management as we know it today, and we continually evolve to reflect our newest innovations that help clients achieve success.”
