Hyderabad Airport awarded top spot for the fourth time in a row

Hyderabad's Rajiv Gandhi International Airport has won the most sought after ACI ASQ world number 1 award for fourth time in its 10 years journey. It is one of the busiest airport in country.

Montreal based Airports Council International (ACI) has awarded Rajiv Gandhi International Airport as the world number 1 airport in Airport Service Quality (ASQ) passengers survey in the 5-15 million passengers per annum (MPPA) category for the year 2017.

The award is based on:

• Passengers ratings, perceptions and priorities with the airports services
• By the traffic type, size, regions, etc.
• By analysing the varied aspects of particular importance for that specific airport.

In the last 10 years, the airport has earned many awards while handling a large number of passengers and domestic/international fleet.

The airport is also certified as carbon neutral (Level 3+, neutrality). Rajiv Gandhi International Airport has always remained among the top 3 airports.

The ASQ Award Ceremony will be held at the inaugural ACI Customer Excellence Summit 2018 in Halifax, Canada on September 12, 2018.

Commenting on the announcement, Mr. Srinivas Bommidala, Chairman-Airports, GMR Group, said, "This is a recognition of the collaborative work of all stakeholders at Hyderabad Airport. We are embarking on the expansion of Hyderabad Airport, which will not just provide necessary infrastructure boost to facilitate high air traffic and passenger growth, but also a delightful passenger experience with right fusion of technology and human touch."

"This milestone reverberates the rigour and camaraderie of our stakeholders including DGCA, CISF, BCAS, AAI Immigration, Customs, Airlines, who are working towards a common goal to serve the customers," said SGK Kishore, CEO, GHIAL (GMR Hyderabad International Airport Ltd).

Growing by over 20 per cent in the last four years, the passenger throughput at Hyderabad Airport is all set to reach 18 million passengers per annum by the end of current financial year.

To meet this growth requirement, the airport is soon going for expansion, which would enhance its capacity over a period of time to cater to over 30 million passengers per annum (MPPA).

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