The report has also recommended that trains be graded to record their punctuality. It has proposed that a long-distance train be marked “excellent” if it is less than 10 minutes late, “very good” if the delay is between 10 and 20 minutes and if the delay is between 20 and 40 minutes, the train is to be graded “good” on punctuality. (Express Photo by Nirmal Harindran)
The railways have eliminated the practice of manually recording punctuality performance in 41 major railway junctions across zones to ensure correct reporting of such data, senior officials said. The Railway Board had earlier issued instructions that zonal railways link the arrival and departure of trains from data loggers from January 1 in 34 such junctions without the “fear of drop in punctuality and report authentic punctuality status”, officials said.
A data logger (also data recorder) is an electronic device that records data over time or in relation to location either with a built in instrument or sensor or via external instruments and sensors. “Correct reporting of punctuality is essential for initiating improvement in actual running of trains and public perception about the railways…it may be ensured that the train running status is correctly reported for all trains and necessary action be taken to ensure that there is no manual entry of timings at 34 locations mentioned…”, the letter to all railway zones from the Board has said.
However, railway zones have managed this across 41 such stations which include Howrah, Mumbai CST, Mughalsarai, Lucknow, Kanpur, Chennai Central, Ahmedabad and Bangalore. “This way we will get the actual reporting time of running trains. These are major junctions and in many cases, there are two railway zones involved in the smooth running of the trains. We have removed any manual intervention in these 41 locations, as a result of which preliminary data suggests an improvement in punctuality. In fact, even time related public complaints have also decreased,” an official said.
The punctuality data for these stations, officials say is still been collated. The board has also said the criteria for judging punctuality performance of zonal railways will be based on grades instead of percentage. Punctuality of more than 85 per cent will receive the grade A+, punctuality more than 75 per cent to 85 per cent grade A, punctuality of more than 60 per cent to 75 per cent will earn the zone B grade and punctuality less than 60 per cent will be given a C grade, the board’s letter has said.
Punctuality of trains in fact has been the topic of an internal railway report which is now with the Board for perusal. The report has also recommended that trains be graded to record their punctuality. It has proposed that a long-distance train be marked “excellent” if it is less than 10 minutes late, “very good” if the delay is between 10 and 20 minutes and if the delay is between 20 and 40 minutes, the train is to be graded “good” on punctuality.
If the delay is more than 40 minutes but less than two hours, the grade is “fair”, the report has said. If a train is more than two hours late, it will be graded “bad” on punctuality, as per the proposal.
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- Avinash BarnwalMar 5, 2018 at 9:15 pmWill we get Refund of our Fare if the Train eventually gets BAD Rating for that particular Travel? e.g. Train runs in Good Rating for whole Month, but goes more than 3 Hrs late after you board it (not like you are unlucky one), but it somehow gets late during the journey. Indian Railways should rate that particular day as BAD and refund around 40 of the FARE to the passengers suffering over and above their scheduled times in the TRAIN aka HOT Jail in Summers / Cold in Winters. Most of the Developed countries have Train Penalty laws which ask Train operators to refund sometimes to the tune of 100 of the Fare they charged and even more. Think about it..Reply
Vish SubramanyamMar 5, 2018 at 8:41 pmWhat a stupid report! Obviously, given by people who do not mean good for Indian Railways. Else, what to say about sacrificing primary objective of public service by Indian Railways. We strongly hope PM Modi's govt will not abide by this 'great' report by well paid wordsmiths.Reply
