Enterprise cloud computing company ServiceNow is opening a new Hyderabad R&D centre to invest further in Indian talent and technology.The new centre is the company's first R&D operations in Asia and will be home to product engineering teams developing ServiceNow’s next generation AI and machine learning capabilities.
This centre will double the number of ServiceNow employees in Hyderabad and will serve both regional and global clients, covering all areas of ServiceNow’s product offerings including IT service management, human resource service delivery, customer service management and security operations.
ServiceNow said the facility will also expand its product engineering, product management, applications development, service engineering, product operations and customer support teams in the region. It will also house local HR, finance, sales and leadership teams.
"Our success in the market has been underpinned by a multiplying customer base and a stronger enterprise ecosystem in India. With continuing technological advancements and the swell of data businesses must manage, finding new ways to enhance productivity will be core to business success and economic growth. The opportunity for Indian organisations is vast and only growing, and the new centre represents an important step as we continue to expand across the region,” said Mitch Young, VP & GM of APJ, ServiceNow.
