The recently published report titled United States Interactive Voice Response Industry 2018 Market Research Report is an in depth study providing complete analysis of the industry for the period 2018 – 2025. It provides complete overview of United States Interactive Voice Response Market considering all the major industry trends, market dynamics and competitive scenario.
The “United States Interactive Voice Response Industry Report 2018” is an in depth study analyzing the current state of the United States Interactive Voice Response Market. It provides brief overview of the market focusing on definitions, market segmentation, end-use applications and industry chain analysis. The study on United States Interactive Voice Response Market provides analysis of China market covering the industry trends, recent developments in the market and competitive landscape. Competitive analysis includes competitive information of leading players in China market, their company profiles, product portfolio, capacity, production, and company financials. In addition, report also provides upstream raw material analysis and downstream demand analysis along with the key development trends and sales channel analysis. Research study on United States Interactive Voice Response Market also discusses the opportunity areas for investors.
The report provides key statistics on the state of the industry and is a valuable source of guidance and direction for companies and individuals interested in the market.
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Table of Contents
United States Interactive Voice Response Market Report 2018
1 Interactive Voice Response Overview
1.1 Product Overview and Scope of Interactive Voice Response
1.2 Classification of Interactive Voice Response by Product Category
1.2.1 United States Interactive Voice Response Market Size (Sales Volume) Comparison by Type (2013-2025)
1.2.2 United States Interactive Voice Response Market Size (Sales Volume) Market Share by Type (Product Category) in 2017
1.2.3 Speech Based
1.2.4 Touch-Tone Based
1.3 United States Interactive Voice Response Market by Application/End Users
1.3.1 United States Interactive Voice Response Market Size (Consumption) and Market Share Comparison by Application (2013-2025)
1.3.2 BFSI
1.3.3 Travel and Hospitality
1.3.4 Pharma and Healthcare
1.3.5 Telecommunications
1.3.6 Government and Public Sector
1.3.7 Transportation and Logistics
1.4 United States Interactive Voice Response Market by Region
1.4.1 United States Interactive Voice Response Market Size (Value) Comparison by Region (2013-2025)
1.4.2 The West Interactive Voice Response Status and Prospect (2013-2025)
1.4.3 Southwest Interactive Voice Response Status and Prospect (2013-2025)
1.4.4 The Middle Atlantic Interactive Voice Response Status and Prospect (2013-2025)
1.4.5 New England Interactive Voice Response Status and Prospect (2013-2025)
1.4.6 The South Interactive Voice Response Status and Prospect (2013-2025)
1.4.7 The Midwest Interactive Voice Response Status and Prospect (2013-2025)
1.5 United States Market Size (Value and Volume) of Interactive Voice Response (2013-2025)
1.5.1 United States Interactive Voice Response Sales and Growth Rate (2013-2025)
1.5.2 United States Interactive Voice Response Revenue and Growth Rate (2013-2025)
2 United States Interactive Voice Response Market Competition by Players/Suppliers
2.1 United States Interactive Voice Response Sales and Market Share of Key Players/Suppliers (2013-2018)
2.2 United States Interactive Voice Response Revenue and Share by Players/Suppliers (2013-2018)
2.3 United States Interactive Voice Response Average Price by Players/Suppliers (2013-2018)
2.4 United States Interactive Voice Response Market Competitive Situation and Trends
2.4.1 United States Interactive Voice Response Market Concentration Rate
2.4.2 United States Interactive Voice Response Market Share of Top 3 and Top 5 Players/Suppliers
2.4.3 Mergers & Acquisitions, Expansion in United States Market
2.5 United States Players/Suppliers Interactive Voice Response Manufacturing Base Distribution, Sales Area, Product Type
3 United States Interactive Voice Response Sales (Volume) and Revenue (Value) by Region (2013-2018)
3.1 United States Interactive Voice Response Sales and Market Share by Region (2013-2018)
3.2 United States Interactive Voice Response Revenue and Market Share by Region (2013-2018)
3.3 United States Interactive Voice Response Price by Region (2013-2018)
4 United States Interactive Voice Response Sales (Volume) and Revenue (Value) by Type (Product Category) (2013-2018)
4.1 United States Interactive Voice Response Sales and Market Share by Type (Product Category) (2013-2018)
4.2 United States Interactive Voice Response Revenue and Market Share by Type (2013-2018)
4.3 United States Interactive Voice Response Price by Type (2013-2018)
4.4 United States Interactive Voice Response Sales Growth Rate by Type (2013-2018)
5 United States Interactive Voice Response Sales (Volume) by Application (2013-2018)
5.1 United States Interactive Voice Response Sales and Market Share by Application (2013-2018)
5.2 United States Interactive Voice Response Sales Growth Rate by Application (2013-2018)
5.3 Market Drivers and Opportunities
6 United States Interactive Voice Response Players/Suppliers Profiles and Sales Data
6.1 inContact Inc.
6.1.1 Company Basic Information, Manufacturing Base and Competitors
6.1.2 Interactive Voice Response Product Category, Application and Specification
6.1.2.1 Product A
6.1.2.2 Product B
6.1.3 inContact Inc. Interactive Voice Response Sales, Revenue, Price and Gross Margin (2013-2018)
6.1.4 Main Business/Business Overview
6.2 Nuance Communications, Inc.
6.2.2 Interactive Voice Response Product Category, Application and Specification
6.2.2.1 Product A
6.2.2.2 Product B
6.2.3 Nuance Communications, Inc. Interactive Voice Response Sales, Revenue, Price and Gross Margin (2013-2018)
6.2.4 Main Business/Business Overview
6.3 Genesys Telecommunication Laboratories, Inc.
6.3.2 Interactive Voice Response Product Category, Application and Specification
6.3.2.1 Product A
6.3.2.2 Product B
6.3.3 Genesys Telecommunication Laboratories, Inc. Interactive Voice Response Sales, Revenue, Price and Gross Margin (2013-2018)
6.3.4 Main Business/Business Overview
6.4 AT&T Inc.
6.4.2 Interactive Voice Response Product Category, Application and Specification
6.4.2.1 Product A
6.4.2.2 Product B
6.4.3 AT&T Inc. Interactive Voice Response Sales, Revenue, Price and Gross Margin (2013-2018)
6.4.4 Main Business/Business Overview
6.5 Avaya Inc.
6.5.2 Interactive Voice Response Product Category, Application and Specification
6.5.2.1 Product A
6.5.2.2 Product B
6.5.3 Avaya Inc. Interactive Voice Response Sales, Revenue, Price and Gross Margin (2013-2018)
6.5.4 Main Business/Business Overview
6.6 Aspect Software Parent, Inc.
6.6.2 Interactive Voice Response Product Category, Application and Specification
6.6.2.1 Product A
6.6.2.2 Product B
6.6.3 Aspect Software Parent, Inc. Interactive Voice Response Sales, Revenue, Price and Gross Margin (2013-2018)
6.6.4 Main Business/Business Overview
6.7 Verizon Communications Inc.
6.7.2 Interactive Voice Response Product Category, Application and Specification
6.7.2.1 Product A
6.7.2.2 Product B
6.7.3 Verizon Communications Inc. Interactive Voice Response Sales, Revenue, Price and Gross Margin (2013-2018)
6.7.4 Main Business/Business Overview
6.8 Five9, Inc.
6.8.2 Interactive Voice Response Product Category, Application and Specification
6.8.2.1 Product A
6.8.2.2 Product B
6.8.3 Five9, Inc. Interactive Voice Response Sales, Revenue, Price and Gross Margin (2013-2018)
6.8.4 Main Business/Business Overview
6.9 Cisco Systems, Inc.
6.9.2 Interactive Voice Response Product Category, Application and Specification
6.9.2.1 Product A
6.9.2.2 Product B
6.9.3 Cisco Systems, Inc. Interactive Voice Response Sales, Revenue, Price and Gross Margin (2013-2018)
6.9.4 Main Business/Business Overview
6.10 Convergys Corporation
6.10.2 Interactive Voice Response Product Category, Application and Specification
6.10.2.1 Product A
6.10.2.2 Product B
6.10.3 Convergys Corporation Interactive Voice Response Sales, Revenue, Price and Gross Margin (2013-2018)
6.10.4 Main Business/Business Overview
6.11 West Corporation
6.12 IVR Lab
6.13 NewVoiceMedia
7 Interactive Voice Response Manufacturing Cost Analysis
7.1 Interactive Voice Response Key Raw Materials Analysis
7.1.1 Key Raw Materials
7.1.2 Price Trend of Key Raw Materials
7.1.3 Key Suppliers of Raw Materials
7.1.4 Market Concentration Rate of Raw Materials
7.2 Proportion of Manufacturing Cost Structure
7.2.1 Raw Materials
7.2.2 Labor Cost
7.2.3 Manufacturing Expenses
7.3 Manufacturing Process Analysis of Interactive Voice Response
8 Industrial Chain, Sourcing Strategy and Downstream Buyers
8.1 Interactive Voice Response Industrial Chain Analysis
8.2 Upstream Raw Materials Sourcing
8.3 Raw Materials Sources of Interactive Voice Response Major Manufacturers in 2017
8.4 Downstream Buyers
9 Marketing Strategy Analysis, Distributors/Traders
9.1 Marketing Channel
9.1.1 Direct Marketing
9.1.2 Indirect Marketing
9.1.3 Marketing Channel Development Trend
9.2 Market Positioning
9.2.1 Pricing Strategy
9.2.2 Brand Strategy
9.2.3 Target Client
9.3 Distributors/Traders List
10 Market Effect Factors Analysis
10.1 Technology Progress/Risk
10.1.1 Substitutes Threat
10.1.2 Technology Progress in Related Industry
10.2 Consumer Needs/Customer Preference Change
10.3 Economic/Political Environmental Change
11 United States Interactive Voice Response Market Size (Value and Volume) Forecast (2018-2025)
11.1 United States Interactive Voice Response Sales Volume, Revenue Forecast (2018-2025)
11.2 United States Interactive Voice Response Sales Volume Forecast by Type (2018-2025)
11.3 United States Interactive Voice Response Sales Volume Forecast by Application (2018-2025)
11.4 United States Interactive Voice Response Sales Volume Forecast by Region (2018-2025)
12 Research Findings and Conclusion
13 Appendix
13.1 Methodology/Research Approach
13.1.1 Research Programs/Design
13.1.2 Market Size Estimation
13.1.3 Market Breakdown and Data Triangulation
13.2 Data Source
13.2.1 Secondary Sources
13.2.2 Primary Sources
13.3 Disclaimer
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