Changi Airport celebrates 25 years of service excellence

Published on : Wednesday, February 14, 2018

Since 1994, Changi Airport has been honouring outstanding individuals who have exemplified service excellence by going beyond their call of duty. To celebrate the silver jubilee of the Annual Airport Celebration (AAC), Changi Airport Group (CAG) introduced three new awards this year – ‘Changi Hero Award’ to recognise staff who had stepped forward in a life threatening situation to take charge and aid passengers; ‘Changi Service Star’ which recognises the remarkable achievement for staff who has won top service awards multiple times; and ‘Special Commendation Award’ to commend an airport partner who had consistently been a supportive employer to airport staff over the years.

Over the past 25 years, a total of 338 service staff have been honoured for their exemplary service, out of whom 38 individuals have won the AAC service awards two times or more. Within this special group, three individuals have won the top awards at least three times, making them the first recipients of the ‘Changi Service Star’ award.

Paying tribute to its service heroes at AAC 2018 today, 30 awards across eight categories were given out at the event graced by Coordinating Minister for Infrastructure and Minister for Transport, Mr Khaw Boon Wan. The other five award categories are ‘Service Personality of the Year’, ‘Outstanding Service Staff of the Year’, ‘Outstanding Custodial Staff of the Year’, ‘Outstanding Service Team of the Year’ and ‘Service Partner of the Year’.

Tags: AAC, Changi Airport, Changi Service Star