KVGB tops in code compliance rating

Our Bureau

Mangaluru, Feb 12

The Dharwad-headquartered regional rural bank (RRB) -- Karnataka Vikas Grameena Bank (KVGB) – has been awarded an overall rating of ‘above average’ on code compliance by the Banking Codes and Standards Board of India (BCSBI).

Quoting S Ravindran, Chairman of the bank, a press release said here on Monday that the bank has been ranked first among 28 RRBs at an all-India survey during 2017-18 by BCSBI. The board is an independent body set up by Reserve Bank of India.

Ravindran said that KVGB has done extremely well under ‘information dissemination’, ‘transparency’, ‘grievance redressal’, ‘customer-centricity’, and ‘customer feedback’ at the grassroots level. The compliance level was high in ‘transparency’ and ‘customer feedback’, and it was above average in other parameters, the release said.

Published on February 12, 2018
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