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According to the Group, the new mobile app has various benefits and self-service options, including, easy account opening, self- booking and liquidation of fixed deposits, an expanded list of bill-payment options and activation of standing instructions and recurrent future payments.
Other notable features of the mobile App are, a “switch card ON/OFF option” which allows users to disable their cards temporarily if missing and re-enable at the click of a button; the “hide balance feature” which is an additional safeguard against third-party viewing and the “meet your relationship manager option” that allows users to call or email their account officers right within the app.
In addition, it has a Chabot feature that guides users through a whole range of desired transactions step-by-step.
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