The new features and navigation are meant to make it easier for residents to find the information they seek.
The City of Monroe has officially unveiled its new website.
City staff have been working on the new site, www.monroemi.gov, for many months. It was developed in partnership with CivicLive.
“… the new site captures the spirit of the city and puts detailed government information at your fingertips,” the city said.
New features along with updated content have been redesigned to make the site easier for residents to navigate.
“Significant changes to the visual design allow us to showcase our brand and our beautiful community providing us a new way to see the city,” the site announcement said.
The city updated information on the site, organized content, improved navigation and provided more options for customer self-service.
Many key features on the site can be accessed directly from the homepage, which features an “ I Want To” tab to connect residents with immediate answers to questions along with the most requested information and links across city departments.
The new site features:
■ Navigation organization that is aligned with how community members would look for items.
■ Structured mega menu, quick link, and other navigation elements for easy access to the most important information, improving user experience.
■ Home page reorganized to most frequently accessed topics in the center of the page as per usage analytics.
■ Visually assistive navigation with icons and custom images, ensuring that the site is accessible to a wide variety of users.
■ A new ‘Report an Issue’ tool that easily allows residents to report issues within the community and be informed of progress.
■ Dynamic and highly graphic banners on each page that showcase Monroe’s beauty with plenty of image content.
■ Simplified access to city documents.
■ Customized department landing pages that highlight key services, reports and other relevant links.
■ Updated calendar of community meetings and events that can be filtered.
■ Responsive web design that’s ADA compliant.
“We’re excited for a lot of the new content that’s going to be coming out soon including a City of Monroe app that will allow you to report concerns and stay connected,” officials said.