Mitel outlines integrated portfolio for North America

Monday 29 January 2018 | 18:04 CET | News

Mitel announced its rebranded and integrated portfolio of cloud and on-site products for the North American market. The announcement, coming only one quarter after the company's acquisition of ShoreTel, offers a broad portfolio designed to provide customers maximum choice and flexibility to deliver the best path to the cloud.

Mitel products for the North American market include two Retail UCaaS Solutions, 'MiCloud Connect (previously ShoreTel Connect CLOUD) with Teamwork and Contact Center' and 'MiCloud Flex (previously Mitel MiCloud Enterprise) with MiCollab and MiCloud Contact Center' as well as three On-Site Solutions, 'MiVoice Office 250 with Phone Manager' applications, 'MiVoice Connect (previously ShoreTel Connect ONSITE) with Connect UC and Contact Center' as well as 'MiVoice Business with MiCollab and MiContact Center Business.'

In addition to the flagship portfolio, Mitel will continue to provide existing cloud and on-site products and applications.