Nokia wins five-year managed services deal to manage Optus network

Nokia and Optus entered into a five-year agreement under which Nokia will manage and maintain key components of Optus' network infrastructure, operations and field maintenance. As part of the contract, Nokia and Optus will develop a Network Operations Centre (NOC), building on global best practices and leveraging local talent to deliver higher performance networks.

Optus will tap Nokia's Global Delivery Model to streamline its network operations. Nokia will also leverage its extensive global services expertise to help Optus bundle, standardise and automate its processes.

Optus will benefit from reduced operational complexity. Nokia will also work with Optus to review its network structure and operations periodically to ensure Optus' competitive advantage and ability to respond to customers' evolving needs.

Nokia will provide network operations and software services, and deploy robotics, artificial intelligence and extreme automation to help Optus standardise and scale its operations, while Nokia Field Services will manage all components of work associated with mobile base station equipment and facilities.