Sorry people who think this is a minor issue you are wrong - it is sensitive data under the current DPA. The shop assistant was not in a position to know what material damage could occur to the individual. They should have strict confidentiality in place. If data protection laws are not important to then crack on...
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Patient confidentiality- opticians.
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Posted 16 hours ago #
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As before that it’s not medically relevant. The thickness of someone’s lenses is a fashion choice, no?
No. In my particular case the lens in the left eye is chosen to hide the fact that I have keracatonus in that eye.
Or, to extend the argument, how is choice of lens different to choice of prosthetic limb? Both are adjustments to correct physical deficiency. Fairly sure most would argue that someone with a flesh coloured life-like limb wouldn't necessarily be happy with it being a topic of general discussion.
I'm genuinely surprised by this thread. I can see now why Google thinks it can get away with slurping the entire NHS clinical database.
Posted 16 hours ago # -
You could’ve avoided this entire scenario by only ever wearing your glasses when nobody else is around. That way the lense type is protected from prying eyes.That’s what I do. Keep it secret, keep it safe.
Posted 16 hours ago # -
You could’ve avoided this entire scenario by only ever wearing your glasses when nobody else is around. That way the lense type is protected from prying eyes.That’s what I do. Keep it secret, keep it safe.
Superb
That should be a Viz top tip!
Posted 16 hours ago # -
work in pharmacy and we can't tell a relative if a patient has even been in the shop.
But when you go to collect a prescription whether it’s for you or anyone else, the patient’s name and address and the fact they have a prescription is shouted out for the whole shop to hear!
Posted 16 hours ago # -
No. In my particular case the lens in the left eye is chosen to hide the fact that I have keracatonus in that eye.
But if there were two options that performed exactly the same, undisclosed, function and one was thinner than the other, for aesthetics, is that medically relevant? To simplify, does it matter (medically) if a sticking plaster is red or green?
Posted 16 hours ago # -
Poly - sorry - muddled terminology from me
there are two different issues being muddled up here - Data protection act and duty to keep medical information safe.
So the bike shop has the same duties under the data protection act but does not have the need for confidentiality of medical information
Indeed but the question is, are the brand/refractive index of your lenses medical information? Presumably the frames aren’t - but if they had said, “oh you know those are the same frames your husband has ordered - do you want to be matching” would we be having a debate about medical confidentiality?Oldman - can you explain using the actual definitions how the brand or refractive index of the lens is SENSITIVE PERSONAL DATA? Not just PERSONAL DATA in the DPA?
Aja, and that attitude is why people shrug their shoulders and say “just let google have it, I can’t be bothered with the inconvenience it causes in the rest of my life”. I’m not saying the optician was technically in the right, yes there is some theoretical risk this could have caused trouble in an abusive relationship (but then so could them saying nothing, “why is the optician keeping secrets, you must be up to something!”). But in the grand scheme of data breaches are you saying this was at the top of the scale? I’m just trying to work out what you would consider to be a fairly minor / trivial breach? In my view a “serious” breach would be one that meets the test for informing the ICO in a post GDPR world.
Posted 16 hours ago # -
It would only be sensitive personal data if it met one of the tests such as being about "(e) his physical or mental health or condition
... Which it does because:
(a) it identifies a physical condition
(b) it gives an indication of the seriousness of that condition because some brands are only available in some strengthsThe page you quote from, if you'd have done the full quote, goes on to say:
"The categories of sensitive personal data are broadly drawn so that, for example, information that someone has a broken leg is classed as sensitive personal data, even though such information is relatively matter of fact and obvious to anyone seeing the individual concerned with their leg in plaster and using crutches. Clearly, details about an individual’s mental health, for example, are generally much more “sensitive” than whether they have a broken leg."
I'm doing this for a job at the moment so I get quite expensive legal advice for free. "Needs glasses" and "blood group O-" are also sensitive data for the purposes of DPA and GDPR.
For whoever it was saying that this is a misapplication of the law, that's unlikely because the law was specifically drafted to include the above (subject to caveats around Mrs T being forced into the law in the first place).
Posted 16 hours ago # -
I suspect that one issue is that the cost of lenses is also proportional to how thin they are for a stronger prescriptions so the OP's wife knew he maybe spent a lot of money on some lenses when she previously didn't?
Posted 16 hours ago # -
It appears the same rules of client confidentiality extend to the world of foundation garments
Posted 8 hours ago # -
I think I am going to use this thread for staff training. So much misunderstanding.
Did your wife not already know that you wore glasses, just out of curiosity?
Posted 7 hours ago # -
So you're going to potentially risk someone's job, or at least get them into some sort of grief at work because they told your own wife about a type of lense you use, presumably as a way of recommendation of type of lense? Your own wife, a type of lense, not your sexual disease history or criminal record!
You really are causing unnecessary trouble for someone here and you'd better hope it doesnt catch up with you. You'll never be able to use that place again for sure! This is such pettiness.
Posted 7 hours ago # -
I think I am going to use this thread for staff training. So much misunderstanding
great minds, I am as well.
Posted 7 hours ago # -
vickypea - Member - Block User - Quote
But when you go to collect a prescription whether it’s for you or anyone else, the patient’s name and address and the fact they have a prescription is shouted out for the whole shop to hear!
Indeed. Imagine how I felt when they shouted "Mr. Darcy, your sildenafil is ready." and then remarked "Oooh, that's a strong dose" as she re-checked the label.
Posted 6 hours ago # -
What’s sildenafil DD? Been to Phuket recently?
Posted 6 hours ago # -
Well, I certainly went to Phucket after taking my sildenafil (citrate).
Posted 6 hours ago # -
Indeed. Imagine how I felt when they shouted "Mr. Darcy, your sildenafil is ready." and then remarked "Oooh, that's a strong dose" as she re-checked the label.
You could probably prosecute them if you can get it to stand up in court.
Posted 6 hours ago # -
You could probably prosecute them if you can get it to stand up in court.
Be a stiff sentence, if they weren’t up to standard
Posted 6 hours ago # -
Very good chaps.
Posted 6 hours ago # -
Well, I certainly went to Phucket after taking my sildenafil (citrate).
Sorry, didn't recognise you with your clothes on.
Posted 6 hours ago # -
You could probably prosecute them if you can get it to stand up in court.
I think the issue is one of national interest. It's probably something that should be raised in Parliament by his upstanding member.
Posted 5 hours ago # -
Can we start a petition ?
Posted 5 hours ago # -
I can see situations where an optician telling one partner what the other spent on a pair of glasses could cause problems. But OP if your not bothered then...
Posted 5 hours ago # -
Just spent a while putting in place a contract with a 15-page data protection annex for a project I'm running with the advice from two specialist lawyers. I'm struggling to see how there's been a personal data breach, particularly if the various frame and lens options were on public display / sale. It would be different if it was the eye test results and prescription. The OP also appears to be happy to share their medical condition on a public forum
Posted 4 hours ago # -
Speaking as an optician, I'd have to say...
Posted 4 hours ago # -
Perhaps loose lipped opticians could be the next campaign for Bob Geldoff?
Posted 3 hours ago # -
Dovebiker - read the definitions and advice supplied to medical professionals earlier in this thread. direct quotes that show why it is.
Posted 3 hours ago # -
Hello again, OP here. My wife has always been fully aware of the lens type and price etc.
My annoyance with the opticians is based upon my belief that I think that they shouldn't have divulged.
I know that it is not of Earth-shattering importance.
Posted 3 hours ago # -
Excuse me if I have missed it but divulged what exactly ?
Posted 2 hours ago # -
Divulged the type of lenses wot he bought
Posted 2 hours ago # -
Wot like - do you want some varifocaks like your old man ?
Posted 2 hours ago # -
I'll check back for the punchline in a few days. But we'll done OP. Epic trolling.
Posted 2 hours ago # -
Seriously, I'm not trolling. This has grown out of all proportions. I was miffed that the opticians had told another person (who happens to be my wife) what I had purchased. Feeling that they had done something that they shouldn't have done by divulging this I asked on here, really to clarify if what the member of staff had done was allowed.
I fully understand that it is a minor problem in the grand scheme of things and I'm quite surprised by the approbation I'm seeing in the thread.
Posted 2 hours ago # -
Just because most people wouldn't bat an eyelid in your situation doesn't mean you're wrong to focus on it. Some health professionals clearly have a blind spot when it comes to confidentiality and treat you like you've got a lack of humor when you complain. You're obviously cross - I'd be as well.
Posted 2 hours ago # -
But we'll done OP. Epic trolling.
Optic trolling surely?Posted 2 hours ago #
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