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Entertainment

We tried SnoHub, the Uber of snow clearing. Here's what you need to know.

Posted January 06, 2018 at 07:30 AM | Updated January 06, 2018 at 12:05 AM
Comment
Screen Shot 2018-01-05 at 2.45.38 PM.png
By Jessica Remo | NJ Advance Media

It's not the shoveling I mind, it's the single-digit-temps and jacket-piercing wind.

So in the wake of yesterday's snow bomb, it seemed the perfect time to review SnoHub, the latest merger of tech and laziness — I mean, convenience — to rid my corner property (twice the sidewalks!) of the fluffy white stuff.

The idea is simple: Like Uber, the app employs contractors to accept a job, all with the push of a few buttons, and presto!, there's a much-more-eager-than-you snow remover at your door in minutes. 

SnoHub hit the market in Connecticut last winter and this year expanded to Jersey, New York City, Boston, Philadelphia, Albany, Providence and Rochester, with plans to go nationwide.

Will the new tech put the kids going door-to-door out of business? 

"What we've found is nowadays a lot of homeowners don't have cash on hand, especially during a snowstorm," says Ashley Read, a public relations rep for SnoHub.

SnoHub to the rescue. Here's how it went. 


Placing a job order

First, you'll have to download the app (it's available on Google Play and the App Store) and sign up with an email address. I also added a payment method at this point — credit card is the only option available currently.

The main screen is very Uber-like, with a GPS map showing your location and a button to "Request Service." Once you click it, you'll get a new menu with a prompt to enter your driveway length. You'll also choose whether your driveway is asphalt or gravel, and what areas you want cleared. 

I chose "clear front walk way" and "clear side walk way," though I was a bit perplexed as to whether "side walk way" meant my sidewalks or the walk leading to the side of my home. 

Other choices: "clear back walk way, clear front of garage doors, salt driveway, salt walk ways" and a button that said "driveway marked."

If you don't check "driveway marked," you'll get a prompt when you hit next, warning you that "unmarked driveways increase risk" and that SnoHub isn't responsible for any damage.

Daredevil that I am, I proceeded, unmarked and all.

Screen Shot 2018-01-05 at 3.40.23 PM.png
What does it cost?

Pricing starts at $59 to remove snow from your driveway for a base of six inches of snow, $10 per inch thereafter, plus 6.625 percent tax here in Jersey. Longer driveways cost more. Salting the driveway costs $20 for a standard driveway and goes up to $50 for a giant one.

I added "clear front walk way" and "clear side walk way," which cost an extra $50 ($25 each). The app also automatically added "salt walk ways," with no additional charge. The total came to $116.22. 

I've twice paid the door-knocking teens about $50 total, so I found this to be a pretty hefty price. I can't speak for what it would cost to use a professional service, as I've never gone that route.

Screen Shot 2018-01-05 at 3.50.18 PM.png
How soon will your contractor arrive?

SnoHub says once a job is registered, the client and contractor will be connected in under 10 minutes. That was true for me. 

Seven minutes after placing my order, at 4:08 p.m., I received an email and a phone notification telling me my job had been accepted by Brian McAndrews, who would arrive at "15:08:00 EST." That was a bit of a head-scratcher, since 3:08 p.m. had passed an hour ago. 

I gave it about 20 minutes, before checking the app again, and there I could track a little plow logo headed my way. Cute.


Your snowbusters have arrived

At 4:50 p.m., McAndrews and his assistant Vinnie Koster arrived, big smiles on their faces, even though this was their seventh house that day and it was beginning to get dark. They graciously submitted to my interrogation about their experience on the other end of SnoHub.

McAndrews' day job is his contracting business, but when it snowed, he used to go door-to-door with his snowblower. He saw a news report about SnoHub last year and downloaded the app before they had even opened up in New Jersey.

Read says SnoHub now has 50 contractors confirmed in the state and more than 200 homeowners registered. The company makes sure contractors have a current license and insurance and checks the condition of their equipment, she says.

"It's great, people don't even have to leave the comforts of their home. They get to stay warm," McAndrews said. "We show up, take a picture when we start, take a picture when we end, and you guys pay us all right online. It's easy for you."

McAndrews said he drove from about 25 minutes away and my house was the farthest he had ventured for a job that day. He received a Google maps image of my home before accepting the job, he said. 

With that, the duo unloaded a snowblower and a shovel and got to work. I asked about moving our cars from the driveway, but they said they would happily work around them. They even dusted them off.

An hour later the job was complete and looked a helluva lot better than what I (or the neighborhood teens) usually pull off. Here's how it looked in the morning.


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