PV Sindhu lashes out at airline staff for 'rude' behaviour over baggage dispute

New Delhi: Olympic silver medallist shuttler PV Sindhu on Saturday accused an Indigo airline ground staff of misbehaving with her while travelling from Hyderabad to Mumbai, calling it a very bad experience.

Expressing her anguish, the champion shuttler tweeted,

World No 2 Sindhu claimed that the staff behaved rudely with her and an airhostess intervened to advise him against doing so.

The ground staff apparently objected to her carrying her kit-bag which had her racquets inside it. She normally carries them as hand luggage.

It was learnt that the staffer told her to get rid of her kit-bag very rudely.

Sindhu's father was also travelling with her.

"The ground staff misbehaved with Sindhu while handling her kit bag. Sindhu had requested him to handle it with care as there were racquets inside. But the person behaved rudely.

"The air hostess tried to interfere but he was also rude to her. One should not behave with a lady like that, so Sindhu tweeted. She was hurt," Sindhu's father Ramanna told PTI.

While Sindhu was not reachable, IANS contacted her mother who played down the incident, saying, "Lets not make it a very serious issue, such things take place sometimes."

The IndiGo statement said, "Ms PV Sindhu boarded flight 6E608 Hyderabad-Mumbai carrying oversized baggage which was not fitting into the overhead bin. Ms Sindhu was informed that it will be moved to cargo hold of the aircraft. This is the same policy we follow for all customers. Oversized baggage inside the cabin inconveniences other customers and can also be a safety hazard if it cannot be secured properly in the cabin."

"During the entire conversation, the member of the IndiGo ground operations remained calm. After several requests to her manager, they finally consented to the removal of the bag from the cabin. We then placed the over-sized baggage in the cargo hold and was handed over to Ms Sindhu on arrival. We are extremely proud of Ms Sindhu's sporting achievements and are grateful for the laurels she has won for our country. However, safety of our operations is paramount to IndiGo," the statement added.

Sindhu is one of the country's most celebrated sportspersons having won an Olympic silver medal besides bagging three World Championship medals.

With inputs from agencies


Published Date: Nov 04, 2017 03:16 pm | Updated Date: Nov 04, 2017 03:23 pm


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