Now, Northern Railway passengers can register their corruption-related complaints at designated counters at the New Delhi station.
They can also give their feedback on their experiences during journeys at these counters, as a part of an initiative of the Northern Railways, which was launched during the Vigilance Awareness Week (October 30-November 4).
"The feedback survey is to obtain information on the real-time requirements of the passengers, besides addressing their grievances," a Northern Railway statement said.
Through the week, the railways launched various awareness programmes at major stations through activities such as 'nukkad natak' (street-play), highlighting the facets of corruption, alongside educating the common man about the different forums to approach with their corruption-related complaints.
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