Over the past few years, the travel economy has undergone a major shift in terms of the way businesses conduct themselves, engage with tourists and adapt to customer expectations. A survey by digital research agency, Netcore Solutions, looks at consumer parallelism, or the simultaneous existence of contrasting traits among travellers and its impact Marketing Automation Drives Change 15% month on month growth in number of enquiries Companies have cut personalised response time to 30 mins Improved engagement rate by 15% 30% reduction ...
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