The past year has been the best and worst of times for the telecom industry. Unlimited free voice calls and an explosion of data at rock bottom prices were accompanied by older telecom operators seeing their profits crash since the launch of Reliance Jio’s 4G services, which complete one year next Tuesday. India has never before seen such an explosion in data use as Jio upended the strategy of incumbent telecom operators of keeping prices high. It dropped data prices by over 95 per cent and the average use of data per subscriber shot up fivefold to 1 gigabyte (GB) in ...
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