At a time when fintech players and banks are vying to offer faster services to their customers, reduce paperwork, and move processes online for greater convenience, government bodies like the Employees’ Provident Fund Organisation (EPFO) too have realised that they need to change with the times. The EPFO, which has traditionally been perceived as stodgy, has surprised long-time watchers with its customer-friendly initiatives in recent months. No certificates required for advances Earlier if you wanted a non-refundable advance from your EPF account, you had to ...
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