The good, the bad, the worst

The Taj group has some of the best service staff, ITC has the best pillows

Kishore Singh 

Kishore Singh Having spent the last few months on the road, I can say with a degree of assurance that it is the small things that make a hotel great —like when you have a cold, and the chef sends you a soup to make you feel better. The Taj group has some of the best service staff but some of the worst towels you’re likely to find in a guest room — and I speak from experience, whether in Goa, Chennai, Hyderabad or Bengaluru. The Oberoi group is quick to find solutions, ITC has the best pillows in the business, and the Marriott has the best breakfast in town — and that’s ...

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The good, the bad, the worst

The Taj group has some of the best service staff, ITC has the best pillows

The Taj group has some of the best service staff, ITC has the best pillows Having spent the last few months on the road, I can say with a degree of assurance that it is the small things that make a hotel great —like when you have a cold, and the chef sends you a soup to make you feel better. The Taj group has some of the best service staff but some of the worst towels you’re likely to find in a guest room — and I speak from experience, whether in Goa, Chennai, Hyderabad or Bengaluru. The Oberoi group is quick to find solutions, ITC has the best pillows in the business, and the Marriott has the best breakfast in town — and that’s ... image
Business Standard
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