Uber used secret tool to deceive authorities, says media report

Greyball tool allegedly used data collected from the app to find and circumvent officials

Reuters 

Uber
(Photo: Reuters)

Ride hailing company Technologies Inc has for years used a secret tool to deceive the authorities in markets where its service faced resistance by law enforcement or was banned, the New York Times reported, citing sources.

An tool called used data collected from the app and other methods to find and circumvent officials, the NYT reported on Friday.

Asked about the existence of Greyball, said in an email: "This programme denies ride requests to fraudulent users who are violating our terms of service - whether that's people aiming to physically harm drivers, competitors looking to disrupt our operations, or opponents who collude with officials on secret 'stings' meant to entrap drivers."

A current employee familiar with the programme confirmed to Reuters that had used antifraud techniques to hunt for suspected undercover law enforcement and regulators. The person said had not been used in the United States in more than a year.

The New York Times said used the methods to evade authorities in cities including Boston, Paris and Las Vegas, and in countries like Australia, China, Italy and South Korea.

Greyball, which began as early as 2014, was part of a programme called "Violation of terms of service" (VTOS), aimed at finding people the ride-hailing company thought were using the app improperly, the newspaper reported.

and the broader programme were described by four current and former employees, who also provided documents, the NYT said.

Uber used secret tool to deceive authorities, says media report

Greyball tool allegedly used data collected from the app to find and circumvent officials

Greyball tool allegedly used data collected from the app to find and circumvent officials

Ride hailing company Technologies Inc has for years used a secret tool to deceive the authorities in markets where its service faced resistance by law enforcement or was banned, the New York Times reported, citing sources.

An tool called used data collected from the app and other methods to find and circumvent officials, the NYT reported on Friday.

Asked about the existence of Greyball, said in an email: "This programme denies ride requests to fraudulent users who are violating our terms of service - whether that's people aiming to physically harm drivers, competitors looking to disrupt our operations, or opponents who collude with officials on secret 'stings' meant to entrap drivers."

A current employee familiar with the programme confirmed to Reuters that had used antifraud techniques to hunt for suspected undercover law enforcement and regulators. The person said had not been used in the United States in more than a year.

The New York Times said used the methods to evade authorities in cities including Boston, Paris and Las Vegas, and in countries like Australia, China, Italy and South Korea.

Greyball, which began as early as 2014, was part of a programme called "Violation of terms of service" (VTOS), aimed at finding people the ride-hailing company thought were using the app improperly, the newspaper reported.

and the broader programme were described by four current and former employees, who also provided documents, the NYT said.

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